MB8 takes the privacy rights of every Malaysian player seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data — as well as your rights as an individual using the MB8 platform. Last updated: 1 June 2026.
The MB8 Privacy Policy is built on six core principles that ensure the personal data of Malaysian players is handled responsibly, securely, and transparently at all times.
The MB8 team is available to clarify any aspect of this Privacy Policy in Bahasa Melayu, 24 hours a day.
Contact SupportImportant Note: This Privacy Policy describes the data management practices of MB8 (mb8.in) and applies to all players using the MB8 platform, including the website, mobile application, and all related services. By registering for or using MB8's services, you agree to the terms of this Privacy Policy. Please read this document carefully in its entirety.
MB8 (operating at mb8.in) is an online betting platform serving Malaysian players, covering Sports Betting such as EPL football and the Malaysia Super League, badminton, cricket, e-sports, Live Casino, and jackpot slots. In providing these services, MB8 necessarily processes a certain amount of players' personal data to ensure the platform operates correctly, securely, and in compliance with all applicable legal requirements.
MB8 recognises that privacy is a fundamental right of every individual, and we take this responsibility very seriously. This Privacy Policy is written in clear, plain language — not confusing legal jargon — so that every Malaysian player can understand exactly how their data is managed by MB8.
The MB8 Privacy Policy is designed in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. We are committed to maintaining full compliance with all data protection legal requirements applicable to MB8's operations in Malaysia.
If you have any questions about how MB8 handles your personal data, or wish to exercise any of the rights set out in this Privacy Policy, please contact MB8's privacy team by email at support@mb8.in or via the platform's 24-hour live chat.
MB8 collects various types of personal data depending on how you interact with our platform. Below is a full breakdown of the data types we collect and the purpose behind each:
| Data Type | Specific Examples | How It Is Collected |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Registration form, KYC process |
| Contact Data | Malaysian phone number, email address, mailing address | Account registration, profile updates |
| Financial Data | Payment method details (TNG, DuitNow, GrabPay, FPX), deposit and withdrawal history in MYR | Deposit and withdrawal transactions |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Automatically during platform use |
| Usage Data | Betting history, games played, session duration, usage patterns | Automatically while playing on MB8 |
| Communication Data | Customer support conversation records, emails, complaint information | Interactions with the MB8 support team |
Sensitive Data: MB8 does not collect sensitive data such as medical information, religious beliefs, or political views. Financial data collected is limited strictly to what is necessary for processing transactions and complying with AML/KYC legal requirements.
MB8 uses the personal data collected for a range of legitimate and necessary purposes. Below is a full list of how we use your data and the legal basis for each use.
MB8 will not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent. Should we need to use your data for a new purpose not covered in this Privacy Policy, we will notify you and obtain the appropriate consent before doing so.
MB8 does not sell, rent, or disclose players' personal data to third parties for marketing purposes. However, in the course of operating the platform, MB8 may need to share certain data with selected third parties in the following situations:
MB8 ensures that all third parties receiving player data are bound by data protection obligations that are equal to or higher than the standards MB8 itself upholds. We do not share data with third parties that cannot demonstrate adequate protection guarantees.
The security of player personal data is MB8's top priority. We implement a comprehensive range of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or loss:
While MB8 implements all reasonable security measures, no security system can be guaranteed 100% foolproof. We encourage you to take your own precautions as well — use a strong and unique password, enable two-factor authentication, and avoid accessing your MB8 account on untrusted devices or public WiFi connections.
The MB8 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Below is an explanation of the types of cookies we use and their purposes:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your overall experience on the MB8 platform. For guidance on managing cookies in your browser, please refer to your browser's help section.
A Note on Analytics: MB8 uses internal analytics tools to understand platform usage patterns. All analytics data is anonymised and aggregated — we do not use third-party analytics tools that could combine your MB8 data with data from other websites to build a marketing profile.
As an MB8 player and Malaysian individual, you have specific rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA) and MB8's privacy policy. Below are those rights and how to exercise them:
You have the right to request a copy of the personal data MB8 holds about you. MB8 will provide this information in a readily readable format within 30 days of your request.
If the personal data MB8 holds about you is inaccurate or incomplete, you have the right to request a correction. Updates can be made directly in your profile settings or through MB8 support.
In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to the record-keeping obligations imposed by laws applicable to MB8.
You have the right to object to the processing of your personal data for certain purposes. Contact MB8's privacy team to find out more about the circumstances in which this right applies.
You have the right to receive the personal data you have provided to MB8 in a structured, machine-readable format, and to transfer it to another data controller of your choosing.
In certain circumstances — such as during a dispute investigation into the accuracy of your data — you have the right to request that MB8 temporarily restrict the processing of your personal data.
To exercise any of the rights above, contact the MB8 privacy team by email at support@mb8.in, stating the right you wish to exercise along with any relevant information. MB8 will respond to your request within 30 calendar days and may request identity verification before processing your request to ensure the security of your data.
The MB8 platform is strictly for individuals aged 18 and above. MB8 does not knowingly collect or process personal data from individuals under the age of 18. The MB8 registration process requires Malaysian phone number verification, which helps ensure that users are eligible adults.
Should MB8 discover that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child may have registered an MB8 account should contact us promptly at support@mb8.in for appropriate action.
If you are a parent or guardian and become aware that a minor in your care has registered an MB8 account, please contact us immediately at support@mb8.in. We will treat this as a matter of the highest priority and act as quickly as possible.
In the course of operating the platform, MB8 may need to transfer players' personal data to servers or service providers located outside Malaysia. This applies primarily in the context of cloud infrastructure services and international game providers that work with MB8.
Where cross-border data transfers are required, MB8 ensures that the receiving country or entity provides a level of data protection equivalent to or higher than the standards set under Malaysian law. We apply appropriate safeguards such as standard contractual clauses and data processing agreements to ensure that Malaysian players' data remains protected even when processed outside of Malaysia.
MB8 does not transfer personal data to countries without an adequate data protection framework unless appropriate additional safeguards are in place and the necessary approvals have been obtained from the relevant authorities.
MB8 does not retain your personal data for longer than necessary. Below are the general guidelines on how long we keep the various types of data we collect:
Right to Erasure: While certain minimum retention periods are mandated by law, you may request the deletion of personal data that is not subject to those mandatory retention requirements. Contact support@mb8.in for further inquiries regarding the deletion of your personal data.
If you have any questions, concerns, or complaints regarding how MB8 handles your personal data, or wish to exercise any of the privacy rights set out in this Privacy Policy, here is how you can reach the MB8 privacy team:
MB8 takes all privacy-related enquiries and complaints seriously. If you are not satisfied with MB8's response to your privacy complaint, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority under applicable Malaysian law.
MB8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, applicable legal requirements, or the services we offer to Malaysian players.
When significant changes are made to this Privacy Policy, MB8 will:
For minor changes that do not affect players' fundamental rights — such as correcting grammatical errors or clarifying existing practices — MB8 may make updates without broad notice, though the revision date will always be updated accordingly.
Your continued use of the MB8 platform after any amended Privacy Policy takes effect will be considered acceptance of the updated version. We encourage you to review this page periodically to stay informed about how MB8 manages your personal data.
Current version: MB8 Privacy Policy version 3.1, effective 1 June 2026. For any enquiries regarding this Privacy Policy, please contact support@mb8.in.
MB8 believes your personal data belongs to you, not to us. We manage it only as a trust placed in our hands to deliver the best possible platform experience for you. Every decision about your data — from access and correction to deletion — is entirely your right, and MB8 respects that at all times.
The MB8 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your rights as a Malaysian individual are protected not only by MB8's own commitments, but also by enforceable legal provisions. MB8 is committed to maintaining full compliance with all PDPA requirements and applicable privacy laws governing our operations.